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The Define phase within the framework of Lean Six Sigma functions as the foundational stage for any process improvement initiative. In manufacturing, this phase is particularly vital as it involves a deep comprehension of the current state processes and clearly defining project goals. By conducting thorough data collection, process mapping, and sta

Lean Six Sigma is a powerful framework for improving service operations. By blending the principles of Lean Manufacturing and Six Sigma, organizations can realize significant gains in customer experience. By means of process mapping, data analysis, and continuous improvement methodologies, Lean Six Sigma helps pinpoint bottlenecks within service de